Attention: We are hiring!
Studio & Operations Administrator
Who we are.
From a small idea sparked in Glasgow to a growing creative social enterprise with a mission rooted in community, learning and access, House of Toad has come a long way in a short time. Founded in 2024 as a Community Interest Company by Joanna Susskind, House of Toad was created in response to something many people were feeling but didn’t have a solution for: Loneliness, isolation, lack of creative opportunity, and the challenge of finding spaces that feel welcoming and inclusive. Today, HOT is a workspace, a studio, a learning hub and community space that brings together freelancers, artists, remote workers, young people, neighbours and visitors, under one roof, with one shared purpose:
To create a place where everyone feels they belong.
We operate as a mixed‑income social enterprise, meaning our coworking members, studio holders and venue hirers directly help fund subsidised creative education for people who would otherwise face barriers. Work, learning and community support each other every day and that’s what makes HOT special. Despite our rapid growth, House of Toad CIC remains intentionally small, warm and human. The atmosphere is friendly, informal and collaborative, where people know one another by name and where creativity spills naturally across disciplines and age groups. At the heart of the organisation is a commitment to doing what’s right - for our members, our beneficiaries, our colleagues, our partners, and the wider community we serve.
What House of Toad Offers the Right Candidate.
A people‑first environment grounded in care, respect and collaboration.
Opportunities for personal and professional growth as the organisation evolves.
A supportive atmosphere where ideas are welcomed and contribution is encouraged & valued.
Exposure to a wide variety of people, sectors and experiences.
A role with long‑term development potential.
Role overview.
Studio & Operations Administrator
House of Toad CIC — Glasgow, on site
4 days per week — £27,000 (28 hours)
This is a practical, varied operations and administrative role for someone who enjoys organisation, problem-solving and making things run smoothly. You will be a key part of the day-to-day running of House of Toad, supporting members, maintaining systems and ensuring the practical details behind the organisation are well managed. Working with the Founder and the wider team, you will help keep HOT organised, efficient and welcoming as the organisation continues to grow.
The role combines administration, systems, member support and operational coordination. It is ideal for someone who enjoys variety, takes pride in doing things properly and likes being the person who keeps everything moving.
Key Responsibilities.
Oversee day-to-day operations of the building and workspace
Act as a point of contact for calls, deliveries and general enquiries
Support new member and customer onboarding
Assist members with queries and troubleshoot issues in Nexudus
Manage invoicing, payments and financial administration
Maintain stock levels, equipment and kit storage
Maintain organised digital files, records and documentation
Support event, course and programme coordination
Liaise with suppliers, landlord and service providers
Maintain safety compliance and operational documentation
Support volunteer groups, subcontractors and onsite activity
Who This Role Is For.
You are organised, practical and dependable:
Naturally structured and enjoy creating order
Comfortable managing multiple priorities
Take pride in accuracy and completing tasks properly
Enjoy working with systems and improving processes
Communicate clearly and confidently
Friendly, approachable and helpful
Comfortable working independently
Enjoy being part of an often fast paced environment
What you bring.
Experience in administration, operations or a similar support role
Strong organisational and time-management skills
Confidence using digital systems and learning new software
Experience managing records, processes and information
Good attention to detail
Confidence communicating with different people and organisations
A proactive approach and willingness to take responsibility
Happy multi-tasking
Experience in the following is desirable, though not essential: Notion, Canva, Xero, Google Workspace, Squarespace, Eventbrite, Meta Business Suite
What we offer.
A meaningful role within a small but growing creative social enterprise
The opportunity to play an important part in shaping how HOT operates
A varied role with responsibility & ownership
A supportive, creative and collaborative working environment
Exposure to a wide range of people, projects and organisations
Potential for long-term development as House of Toad grows